+39 3452758959 - Tel: +39.0421.380021 - info@albergosperanza.it
Best rates guaranteed
Book now
 

FAQ

You can book online?
Of course! Book online on our website is simple and easy: the online form on the top left just enter the data and click "Book Now" for real-time pricing and availability. We also guarantee the best price on the web!

You can pay by credit card?
Yes, we accept all major credit cards (Eurocard, Mastercard, Visa).

And 'safe to pay by credit card?
Your reservation is absolutely secure, as all personal data is encrypted and processed in a secure way.
The details of your credit card (number and expiration date) are required as a guarantee that the hotel reserves the right to pre-authorize credit cards prior to arrival, requesting authorization to arrival to an amount equal to that required in case of no-show or late cancellation.
Are not considered confirmed - and then guaranteed - bookings received coded credit card incorrect, missing or invalid.

How do I know that the reservation has been confirmed?
Immediately after making your reservation, you will receive an e-mail confirming your booking with a summary of your stay.

What happens in case of cancellation?
Bookings made through the site direct www.albergosperanza.it, using no special offer can be erased and / or changed without penalty up to 3 days prior to arrival date.
For special offers please refer to the cancellation policy stated in the promotion used.

What happens in case of no-show, early departure, cancellation or changes after the deadline?
In the event of cancellation and / or changes after this date, no-show or early departure, unless otherwise stated in the booking conditions of special offers and / or promotions, will incur a charge equal to the first night's stay.

ROOMS
At what time you can arrive at the hotel? What time do you have to leave the room on the day of departure?
The room can be busy from 14.00 to arrival. At the start, the room must be vacated by 10.00 am.
If you have any special requirements please contact our staff in advance who will be happy to assist you or, if available, to offer a service for late check-out.

What happens if I arrive late?
Our staff is ready to welcome you 24 hours a 24. For all guaranteed reservations, the room is kept available until 08:00 the day after arrival.

And 'can book a double room for single use?
Yes, you can, depending on the availability of the rooms. The cost varies depending on the type chosen.

HOTEL
As you arrive at the hotel?
All directions to reach us are in the "LOCATION - How to get"

How far is the hotel from Venice?
The Hope Hotel is located just 50 meters from the bus that takes you to the shipment of Punta Sabbioni. From here, a pleasant half-hour boat crossing across a calm and lovely lagoon, you will disembark in Venice, in Piazza San Marco! In the hotel you can buy tickets bus + boat and find all the information about Venice, the islands of the lagoon and all other possible excursions.